Return & Exchange Policy
At Fidgetoz, all purchases are non-returnable and non-refundable. However, if your product arrives broken or damaged, we're happy to provide a replacement/exchange.
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Exchange Conditions
- โThe product must have been damaged/broken when received.
- โPlease contact us within 48 hours of delivery.
- โShare clear photos/videos of the damaged product and packaging as proof.
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Replacement
Once verified, we'll arrange a replacement for the same product. Exchanges are subject to product availability.
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Please Note
We do not accept exchanges for change of mind, incorrect selection, or normal wear and tear.
Fidgetoz reserves the right to review and approve exchange requests based on the condition of the product. โค๏ธ
Need Help?
If you have any questions or need to report a damaged product, please contact our customer support team. We're always happy to help.